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Solutions Server
Solutions
A
Complete Server Solution that keeps your critical applications
running smoothly. A reliable server environment is
a necessity in today's competitive environment. This is another
component of your computing infrastructure that can halt
employee productivity if not maintained properly. Although every
customer has unique needs, the packaged Server Solution was
designed to address the most common challenges. We work with you
closely to understand your needs to design a custom solution
that also leverages the benefits of a standardized offering.
Features
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Multiple Server Options
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Server Procurment and Configuration
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Onsite Deployment
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Microsoft Exchange Configuration
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Automated Data Backup
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Automated Virus Protection
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Server Monitoring
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Assisted, Real-Time Support
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Consolidated Doumentation
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Warranty Management
Benefits
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One Point of Contact - You have one company to turn to for computing support, deployment, management, and disposal.
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Increased Server Reliability - Testing ensures compatibility and minimizes server related issues.
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Lower Technology Costs - Standardization and managed services keeps your servers more reliable, which lowers your total cost of ownership and extends the useful life.
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Improved Budgeting - You no longer need to keep track of several technology related bills and vendors.
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Eliminate Asset Management Hassles - Now you do not need to keep track of your various equipment, software licenses, and warranties.
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Productivity - Your employees have access to the needed applications so they are able to complete their work.
Server Solution Matrix
The matrix below provides a comprehensive list of
the services and levels available with the Server
Solution.
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| Basic | Professional | Premiere | |
| Procurement | |||
| Design & Testing |
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| Procurement |
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| System Imaging |
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| Data Conversion |
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| Deployment | |||
| Configuration |
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| Testing |
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| E-mail / Exchange Migration |
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| On-site Installation |
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| Management | |||
| Server Monitoring and Optimization | |||
| Asset Management |
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| Server Software Distribution |
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| Software Updates |
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| Automated Online Reporting |
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| Protection | |||
| Server Backup Monitoring & Administration |
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| Server Security Administration |
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| Server Virus Protection |
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| Server Patch Management |
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| Support | |||
| Unlimited Standard Hours Support (8am-5pm M-F MST) |
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| Unlimited 24 x 7 Support |
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| Web-based eSupport |
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| Phone Support |
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| E-mail Support |
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| Incident Response and Resolution Tracking |
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| Disposal | |||
| Data Removal |
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| Disposition |
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| Optional Services | |||
| Managed Exchange Messaging Services |
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| VPN Access for remote users |
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