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Solutions PC
Solutions
A
Complete PC Solution that eliminates the headaches of keeping
your systems running smoothly. A reliable PC
environment is a critical component in keeping your employees
productive. Although every customer has unique needs, the
packaged PC Solution was designed to address the most common
challenges. We work with you closely to understand your needs to
design a custom solution that also leverages the benefits of a
standardized offering.
Features
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Multiple PC Options
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PC Procurement and Configuration
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Onsite Deployment
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Microsoft Productivity Applications
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Remote Data Backup
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Automated Virus Protection
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Automated E-mail Protection
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Assisted, Real-Time Support
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Consolidated Documentation
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Warranty Management
Benefits
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One Point of Contact - You have one company to turn to for computing support, deployment, management, and disposal.
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Increased PC Reliability - Testing ensures compatibility and minimizes PC related issues.
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Rapid PC Deployment - Our workflow process keeps track of your standard systems, and deployment is a snap.
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Lower Technology Costs - Standardization and managed services keeps your PCs more reliable which lowers your total cost of ownership and extends the useful life.
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Improved Budgeting - You no longer need to keep track of several technology-related bills and vendors.
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Eliminate Asset Management Hassles - Now you do not need to keep track of your various PCs, software licenses, and warranties.
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Productivity - Your employees can stop wasting time on PC problems and focus on work.
PC Solution Matrix
The matrix below provides a comprehensive list of
the services available with the PC Solution.
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| Basic | Professional | Premiere | |
| Procurement | |||
| Discovery |
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| Design & Testing |
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| Procurement |
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| System Imaging |
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| Data Conversion |
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| Deployment | |||
| Configuration |
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| Testing |
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| E-mail / Exchange Migration |
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| On-site Installation |
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| Management | |||
| PC Monitoring and Optimization |
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| Asset Management |
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| PC Software Distribution |
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| Software Metering |
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| Software Updates |
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| Automated Online Reporting |
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| Protection | |||
| PC Internet Content Filtering and Reporting |
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| Remote PC Backup and Healing |
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| PC Virus Protection |
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| Spyware Protection and Removal |
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| PC Security Suite / Personal Firewall |
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| Internet Content Filtering and Reporting |
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| Support | |||
| Unlimited Standard Hours Support (8am-5pm M-F MST) |
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| Unlimited 24 x 7 Support |
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| Web-based eSupport |
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| Phone Support |
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| E-mail Support |
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| Incident Response and Resolution Tracking |
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| Disposal | |||
| Data Removal |
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| Disposition |
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| Optional Services | |||
| POP E-mail |
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| Managed Exchange Messaging Services |
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| VPN Access for remote users |
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